TERMS AND CONDITIONS
Relovables
Relovables clothes may show light signs of wear!
WE CHERISH THE FACT THAT THE ITEM STILL EXISTS!
TABLE OF CONTENTS
ARTICLE 1 - DEFINITIONS
ARTICLE 2 - ACCESSIBILITY
ARTICLE 3 - PURCHASE AGREEMENT
ARTICLE 4 - PAYMENT
ARTICLE 5 - DELIVERY & REFUND
ARTICLE 6 - COMPLAINTS & DISPUTES
ARTICLE 1 - DEFINITIONS
The following terms have the following meaning in these terms and conditions:
Entrepreneur - The natural or legal person acting in the context of his trade-,
business- or professional activity with the following identity:
Relovables
Chamber of commerce number: 59687541
VAT number: NL001130715B05
Consumer - the buyer acting for purposes outside his trade-, business- or
professional activity.
Parties - the entrepreneur and the consumer
Offer - the products that the entrepreneur offers for sale to the consumer
Purchase - the product that is purchased by the consumer from the entrepreneur
by means of the purchase agreement.
Reflection time - the period which within the consumer has the right of
withdrawal.
Day - calendar day
Right of withdrawal - the right for the consumer to dissolve the purchase within
the reflection time
Purchase agreement - the conclusion of an agreement whereby the entrepreneur
undertakes to give a good and the consumer undertakes to
pay a purchase price for this good
Buy remotely - a purchase agreement between the entrepreneur and the
consumer is concluded in the frame of an organized system for
distance sales without simultaneous personal presence of the
entrepreneur and the consumer
ARTICLE 2 - ACCESSIBILITY
2.1. This terms and conditions apply to all created distance purchase agreements between the entrepreneur and the consumer.
2.2. Before concluding the purchase agreement the general terms and conditions are made available to read and there is the possibility to save them on your computer.
2.3. In case of contradictions, additional or different conditions the most favorable conditions for consumer wil be used.
ARTICLE 3 - PURCHASE AGREEMENT
3.1. The distance purchase contract is created by offer from entrepreneur and acceptance of this offer by the consumer.
3.2. The offered items or fully and truthfully described by the entrepreneur, including the associated conditions.
3.3. The entrepreneur informs the consumer of his acceptance of the offer associated rights
and obligations.
3.4. The entrepreneur clearly states whether any restrictions apply to the delivery and which means of payment are accepted.
3.5. At the closing of the agreement the entrepreneur will provide the consumer with the following information in a clear and comprehensible manner:
A.) identity, postal address, telephone number and e-mail address from entrepreneur;
B.) the main characteristics of the purchase;
C.) the price of purchase including tax and delivery charges;
D.) the method of payment, delivery and execution, and the associated terms and any costs;
E.) the complaint handling policy of the entrepreneur;
F.) if the consumer has a withdrawal obligation, the conditions, term, and modalities for the exercise of that right, as applicable the method of returning the purchase, and where applicable, the reimbursement of costs, as well as the model form for dissolution;
G.) a reminder of the existence of the legal guarantee that the purchase must comply with the contract, and any assistance to the consumer after purchase;
H.) as applicable, the duration and the cancellation conditions of the agreement;
ARTICLE 4 - PAYMENT
Relovables cooperates with Mollie payment services!
Its posible to pay with:
- Ideal
- Creditcard
- Paypal
ARTICLE 5 - DELIVERY & REFUND
DELIVERY
Expect items to ship within 1-2 business days.
Orders above € 75,- I do not shipping costs!
If there is a problem with your order:
Please contact me: relovablesmail@gmail.com
Together we will look at what is going on and how we can solve your complaint.
If we have made a mistake that you can blame us for, we will provide a solution that satisfies you!
REFUND
Please note that returning an item is not the most sustainable option, so please read all descriptions and check them carefully to make sure you will be completely satisfied with your purchase!
It is possible to return or exchange online orders within 14 days. We would like te receive them in the same condition as in the photos.
Please contact me if you want to return an item so that I can help you as soon as possible!
THE COSTS ARE FOR THE BUYER.
RELOVABLES IS NOT RESPONSIBLE FOR PACKAGES LOST BY THE POSTAL COURIER. I will of course always help with the search!
ARTICLE 6 - COMPLAINTS & DISPUTES
If there is a problem with your order:
Please contact me: info@relovables.eu